We look forward to assisting you with any of your shopping queries. If you can't find your expected answers here, such as Order Inquiries, Payment, Shipping & Delivery, Returns & Refunds and General Post-sales Inquiries. Our Customer Service Team will be available. Our working hours are 9:00 to 24:00 (GMT +8) daily, during which, we will endeavor to respond to your email within 24 hours. Please feel free to contact us!
Address：Suite 1203, 12/F Ruttonjee House,11Duddell Street, Central, Hong Kong.
If you are interested in speaking to someone at Joybuy.com, please contact Josh Gartner via email (Josh.Gartner@JD.com) or by phone at +86-10-8911-6155.