ALL

What if I still need to contact the seller after placing an order?

l Login to Joybuy.com and click on My Orders from the upper right of the homepage.



l Locate the relevant order and click on Contact Seller in the upper right to send the seller a message.




l If the seller does not reply to your message, please contact our customer service center at contact@jd.com.











Still need help? Feel free to contact us. We will respond within 24 hours.