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Detailed Rules for Clothes, Shoes and Hats

      l  Return and Repair Eligibility:

    Unconditional return within 30 days after the date of receipt

    Return due to quality issues within 30 days of the date of receipt

Some products have different return policies and requirements. Refer to the product description page for more details.

 

l Notes:

1. Items returned for a refund due to allergies must be supplemented with a doctor's note

2. Items that have been altered, washed, oiled, embroidered, or worn cannot be returned

3. For unconditional return, shoes and boots must be returned with the original packaging intact

4. Partial refund does not apply to gift sets

5. 30-day unconditional return does not apply to clothes, shoes and hats that have the warranty card missing or the security labels and tags tampered with.

6. Product images and information are for reference only. Differences in color between the product picture and the actual product could be caused by monitor display settings


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