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Contact Us

Customer Service

We look forward to assisting you with any of your shopping queries. If you can't find your expected answers here, such as Order Inquiries, Payment, Shipping & Delivery, Returns & Refunds and General Post-sales Inquiries. Our Customer Service Team will be available.  Our working hours are 9:00 to 24:00 (GMT +8) daily, during which, we will endeavor to respond to your email within 24 hours. Please feel free to contact us!


                                                                        

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Business Development Contact

Email: JDglobal@jd.com

Address:Suite 1203, 12/F Ruttonjee House,11Duddell Street, Central, Hong Kong.


Media Contact 

If you are interested in collaborating with us,please contact us at press@jd.com


Still need help? Feel free to contact us. We will respond within 24 hours.