Due to the Chinese statutory holidays, the orders will be postponed for 3-5 days during December 30th to 1st January.
To track your order, please go to My orders (https://o.joybuy.com/order/orderList.html), click Track Order.
We look forward to assisting you with any of your shopping queries. If you can't find your expected answers here, such as Order Inquiries, Payment, Shipping & Delivery, Returns & Refunds and General Post-sales Inquiries. Our Customer Service Team will be available. Our working hours are 9:00 to 24:00 (GMT +8) daily, during which, we will endeavor to respond to your email within 24 hours. Please feel free to contact us!
Address：Suite 1203, 12/F Ruttonjee House,11Duddell Street, Central, Hong Kong.
If you are interested in speaking to someone at Joybuy.com, please contact Josh Gartner via email (Josh.Gartner@JD.com) or by phone at +86-10-8911-6155.
We will refund if the item is not as described or is of poor quality.
You will get a full refund if your order does not receive
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