1. What is the purpose of this cookies policy?
This cookies policy (the “Policy”) is intended to inform you about JINGDONG E-COMMERCE (TRADE) Hong Kong CORPORATION LIMITED’s (hereinafter “we”, “us” or “our”) use of cookies when you visit www.joybuy.com or the Joybuy mobile application (together, the “Website”) and to help you understand in a clear and transparent manner how and why we place, or let approved third parties place, such cookies on your device, how those cookies work and how you can control what cookies you see when you visit our Website. This Policy should be read alongside our Website privacy policy.
2. What are cookies and similar technologies?
Cookies are small text files placed on your device (e.g. laptop, smartphone, etc.) when you visit a website. Along with similar technologies with similar functions (together “cookies”), they enable us, or third parties acting on our behalf or in cooperation with us, to provide our services, to retrieve useful information on your browsing and use of the Website, to recognise your device and preferences, where we are permitted to do so, to display ads to you (and for approved third parties to do the same), and generally to help improve your online experience. You can find more information about cookies at: www.allaboutcookies.org and www.youronlinechoices.eu.
3. What types of cookies do we use?
There are four types of cookies that we use. These cookies perform different functions. Further details for each category of cookies is available by selecting the dropdowns below:
·Necessary Cookies –These are cookies that are essential in order to enable you to move around Joybuy.com and use its features (commonly regarded as “strictly necessary cookies”)
Cookie name | Domain setting the cookie | Purpose | First-party or third-party cookie | Cookie retention period |
pinid | Joybuy.com | Temporarily save encrypted PIN ID on your session (website visit). for example, which shopping cart is yours and whether you're logged in. | First party | 10 days |
pin | Joybuy.com | Temporarily save information on your session (website visit) for example, which shopping cart is yours and whether you're logged in. | First party | 10 days |
open_id | Joybuy.com | Maintaining your session. | First party | Session |
JSESSIONID | jshop-rest.joybuy.com; cart.joybuy.com | Maintaining your session. | First party | Session |
AKA_A2 | joybuy.com | Ensuring the response time when you visit our Website. | First party | 2 hours |
shshshfp | jd.com | Risk control in system. Necessary for stable performance of the website and protect website from being attacked | First party | 1 year |
shshshfpa | jd.com | Risk control in system. Necessary for stable performance of the website and protect website from being attacked | First party | 1 year |
shshshfpb | jd.com | Risk control in system. Necessary for stable performance of the website and protect website from being attacked | First party | 1 year |
shshshsID | jd.com | Risk control in system. Necessary for stable performance of the website and protect website from being attacked. | First party | 30 minutes |
__jda | joybuy.com jd.com | This cookie lets us recognize you on all our websites. For example, it will transfer products info from detail page to shopping cart | First party | 180 days |
__jdb | joybuy.com | This cookie lets us recognize you on all our websites. For example, it will transfer products info from detail page to shopping cart | First party | 1 hour |
__jdc | joybuy.com | This cookie lets us recognize you on all our websites. For example, it will transfer products info from detail page to shopping cart | First party | Session |
__cps | joybuy.com | Maintaining your session. | First party | 1 year |
_From | passport.joybuy.com | Maintaining your session. | First party | 30 minutes |
_Stime | passport.joybuy.com | Maintaining your session. | First party | Session |
3AB9D23F7A4B3C9B | joybuy.com | Necessary for stable performance of the website and protect website from being attacked. | First party | 1 year |
crossLogin | joybuy.com | Maintaining your session. | First party | 10 days |
currencyList | m.joybuy.com | Currency list in system. Need this cookie for your currency setting on your check out | First party | 1 year |
dest_country | joybuy.com m.joybuy.com | Maintaining your session. | First party | 1 year |
ept.ceshi5.com | joybuy.com | Maintaining your session. | First party | 10 days |
ept.m.locale | m.joybuy.com | Storing your language settings. Necessary for recognising the users’ language preference on mobile device. | First party | 1 year |
ept_username | p.joybuy.com www.joybuy.com my.joybuy.com imsg.joybuy.com cart.joybuy.com h.joybuy.com | Temporarily save encrypted ept_username on your session (website visit). for example, which shopping cart is yours and whether you're logged in. | First party | 30 days |
eptCountry | joybuy.com | Storing your country information to recognise whether a product can be sold in user’s country or not. | First party | 1 year |
eptCur | joybuy.com m.joybuy.com | Storing your currency settings as visitor. Need this cookie for your currency setting on your check out | First party | 1 year |
eptEmail | joybuy.com | Temporarily save encrypted Email on your session (website visit). for example, which shopping cart is yours and whether you're logged in. | First party | 10 days |
eptOpenId | joybuy.com m.joybuy.com | Maintaining your session. | First party | 1 year |
ipLocation | joybuy.com | Maintaining your session. | First party | 1 year |
isBuyNow | joybuy.com | This cookie strictly necessary for purchasing items, without it, user cannot click on ‘Buy now’ button. | First party | 1 year |
locale | joybuy.com m.joybuy.com | Storing your language settings. Necessary for recognising the users’ language preference. | First party | 1 year |
localtz | joybuy.com | Storing your local time to record your order time. | First party | 1 month |
loggedIn | joybuy.com | Maintaining your session. | First party | 10 days |
o2State | joybuy.com www.jd.com | Storing visitor status information. | First party | 1 year |
pt_pin | m.joybuy.com | Temporarily save encrypted PIN on your session (website visit). for example, which shopping cart is yours and whether you're logged in. | First party | Session |
reviewLanguage | m.joybuy.com | Storing your language settings. Necessary for recognising the users’ language preference on mobile device. | First party | Session |
showAppTip | joybuy.com m.joybuy.com | System Notification. Without this cookie, user cannot interact with our website. | First party | Session |
showbox | joybuy.com | System Notification. Without this cookie, user cannot interact with our website. | First party | 30 days |
source | m.joybuy.com | Maintaining your session. | First party | 1 month |
TrackID | joybuy.com | Risk control in system. Necessary for stable performance of the website and protect website from being attacked | First party | 1 year |
googtrans | joybuy.com | Google translation plugin. Necessary for multiple language display on website | Third party – google | 1 Month |
curObj | m.joybuy.com | Maintaining your session. | First party | 60 days |
isDev | m.joybuy.com | Maintaining your session. | First party | 1 year |
jdm_ubs_key | joybuy.com | Maintaining your session. | First party | 30 days |
pwdt_id | m.joybuy.com | Temporarily save encrypted pwdt_id on your session (website visit). for example, this way you won't have to fill out a form again if you reload a page | First party | 1 year |
refuse | m.joybuy.com | Maintaining your session. | First party | 1 month |
RT | joybuy.com | Maintaining your session. | First party | 7 days |
showPopTip | joybuy.com | System Notification. Without this cookie, user cannot interact with our website. | First party | Session |
__jdv | joybuy.com | Temporarily save information on your session (website visit). Make sure your account safety | First party | 15 days |
_gat_UA-32319173-4 | my.joybuy.com joybuy.com imsg.joybuy.com | Maintaining your session. | First party | 1 minute |
__jdu | jd.com | Maintaining your session. | First party | 180 days |
_uetsid | joybuy.com | Maintaining your session. | First party | 1 day |
_uetvid | joybuy.com | Maintaining your session. | First party | 390 hours |
_gcl_au | joybuy.com | Maintaining your session. | First party | 90 days |
areaId | jd.com | Temporarily save area info on your session (website visit). Maintaining your session. | First party | 10 days |
ipLoc-djd | jd.com | Maintaining your session. | First party | 10 days |
_dc_gtm_UA-32319173-4 | joybuy.com h.joybuy.com | Maintaining your session. | First party | 1 minute |
eptIPCountry | joybuy.com | Maintaining your session. | First party | 30 days |
eptView | joybuy.com | Maintaining your session. | First party | 1 year |
ept_c_nc | joybuy.com | Cookie report controller. Necessary for stop reporting cookie when user switch off cookie | First party | 1 year |
ept_c_fn | joybuy.com | Cookie report controller. Necessary for stop reporting cookie when user switch off cookie | First party | 1 year |
ept_c_an | joybuy.com | Cookie report controller. Necessary for stop reporting cookie when user switch off cookie | First party | 1 year |
ept_c_ad | joybuy.com | Cookie report controller. Necessary for stop reporting cookie when user switch off cookie | First party | 1 year |
ept_c_s | joybuy.com | Cookie report controller. Necessary for stop reporting cookie when user switch off cookie | First party | 1 year |
· Functionality Cookies – These are cookies we use to help improve our Website, its functionalities and content as well as personalising our Website based on your choices and preferences.
Cookie name | Domain setting the cookie | Purpose | First-party or third-party cookie | Cookie retention period |
pdtk | passport.joybuy | Maintaining your session. | First party | 1 year |
· Advertising Cookies – These cookies perform analytics and generate statistics in relation to the Website’s use and traffic.
Cookie name | Domain setting the cookie | Purpose | First-party or third-party cookie | Cookie retention period |
_ga | p.joybuy.com | Distinguishing users and calculating visitor, session and campaign data for our analytics reports. | Third party – google | 2 days |
_gid | p.joybuy.com | Distinguishing users and calculating visitor, session and campaign data for our analytics reports. | Third party – google | 1 day |
cjevent | joybuy.com | Distinguishing users and calculating visitor, session and campaign data for our analytics reports. | First party | 45 days |
· Advertising Cookies – these cookies carry out targeting activities to advertise products and services.
Cookie name | Domain setting the cookie | Purpose | First-party or third-party cookie | Cookie retention period |
scarab.visitor | joybuy.com | Testing for analysis and advertising purpose. | Third party – eemarsys | 365 days |
1P_JAR | google.com | Recording your visiting time for analysis purpose. | Third party – google | 1 month |
cdv | recommender.scarabresearch.com | Testing for analysis and advertising purpose. | Third party –scarabresearch | 365 days |
xp | recommender.scarabresearch.com | Testing for analysis and advertising purpose. | Third party –scarabresearch | 1 year |
IDE | doubleclick.net | Distinguishing users and tracking you. | Third party –doubleclick | 1 minute |
NID | google.com | Tracking in order to customize advertising. | Third party – google | 183 days |
test_cookie | doubleclick.net | Testing for analysis and advertising purpose. | Third party-doubleclick | 15 minutes |
uid | criteo.com | Distinguishing users for advertising purposes. | Third party – criteo | 390 days |
MUID | bing.com | Tracking in order to customize advertising. | Third party – bing | 390 days |
MR | bat.bing.com | Denoting your status as user for tracking you. | Third party – bing | 390 days |
Our legal basis for processing these cookies is:
· Necessary Cookies: necessary for our legitimate interests. It is in our interests to be able to provide our Website to users with services they request to enable the operation of our Website.
· Functionality, Analytics and Advertising Cookies: prior user consent.
We use both first party and third party cookies on our Website. First party cookies are set on your device by us through our Website (i.e. our domain is placing the cookie). Third party cookies are placed on your device by a third party (i.e. another domain is placing the cookie) when you browse our Website (e.g. a third party advertiser). We identify in the dropdowns above for each of the cookies we use whether it is first- or third- party.
Cookies can be either session cookies or persistent cookies. Session cookies are cookies which are deleted when you close your internet browser. Persistent cookies stay in place after you have closed your browser, for example a cookie which tracks whether you are a new or return visitor to the Website. Details on how long these cookies last for are set out in the dropdowns above.
4. How can you consent to cookies and manage your preferences?
We re only permitted to place and access some types of cookies on your device subject to your prior consent. As an exception, Necessary Cookies can be placed and accessed on your device without obtaining your consent for the reasons described above.
In order to set your preferences with respect to the cookies used on our Website, you can use our cookies preference tool displayed in the cookie banner appearing when you first access our Website. If you choose to modify your preferences at a later stage, please note that you can access our cookie preference tool at any time by clicking here.
If you want to block all cookies, you may be able to do this through the settings in your browser for each browser you use and each device you use to access the internet. Please note though that, if you set your browser to refuse all cookies, you may be prevented from using certain functionalities and features of our Website. The “Help” function within your web browser should tell you how to make these changes. Alternatively, www.allaboutcookies.org provides further information on how to do this and on how to delete cookies.
5. How can you contact us?
If you have any questions regarding how and why cookies are stored on your device when you use our Website, please feel free to contact us at any time at: contact@jd.com
6. Changes to this Policy
This document is a notice to you and not a contract between us.
To provide you with better services and with the development of our business, this Policy will be updated from time to time. We will remind you of the updates by releasing an updated version on our Website. We also invite you to visit our Website to keep abreast of the latest version of the Policy.
For significant changes, we will also announce in a noticeable manner, explaining specific changes to the Policy in a manner including but not limited to emails, text messages, or special tips on the browsing page.
We will also archive the old version of this Policy for your review.