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Cookie Policy

1.  What is the purpose of this cookies policy?

This cookies policy (the Policy) is intended to inform you about JINGDONG E-COMMERCE (TRADE) Hong Kong CORPORATION LIMITED’s (hereinafter we, us or our) use of cookies when you visit www.joybuy.com or the Joybuy mobile application (together, the “Website) and to help you understand in a clear and transparent manner how and why we place, or let approved third parties place, such cookies on your device, how those cookies work and how you can control what cookies you see when you visit our Website. This Policy should be read alongside our Website privacy policy.


2. What are cookies and similar technologies?

Cookies are small text files placed on your device (e.g. laptop, smartphone, etc.) when you visit a website. Along with similar technologies with similar functions (together “cookies), they enable us, or third parties acting on our behalf or in cooperation with us, to provide our services, to retrieve useful information on your browsing and use of the Website, to recognise your device and preferences, where we are permitted to do so, to display ads to you (and for approved third parties to do the same), and generally to help improve your online experience. You can find more information about cookies at: www.allaboutcookies.org and www.youronlinechoices.eu.


3. What types of cookies do we use?

There are four types of cookies that we use. These cookies perform different functions. Further details for each category of cookies is available by selecting the dropdowns below:

·Necessary Cookies These are cookies that are essential in order to enable you to move around Joybuy.com and use its features (commonly regarded as “strictly necessary cookies”)


Cookie name

Domain setting the cookie

Purpose

First-party or third-party cookie

Cookie retention period

pinid

Joybuy.com

Temporarily save encrypted PIN ID on your session (website visit). for example, which shopping cart is yours and whether you're logged in.

First party

10 days

pin

Joybuy.com

Temporarily save information on your session (website visit) for example, which shopping cart is yours and whether you're logged in.

First party

10 days

open_id

Joybuy.com

Maintaining your session.

First party

Session

JSESSIONID

jshop-rest.joybuy.com; cart.joybuy.com

Maintaining your session.

First party

Session

AKA_A2

joybuy.com

Ensuring the response time when you visit our Website.

First party

2 hours

shshshfp

jd.com


Risk control in system. Necessary for stable performance of the website and protect website from being attacked 

First party

1 year

shshshfpa

jd.com

Risk control in system. Necessary for stable performance of the website and protect website from being attacked

First party

1 year

shshshfpb

jd.com

Risk control in system. Necessary for stable performance of the website and protect website from being attacked

First party

1 year

shshshsID

jd.com

Risk control in system. Necessary for stable performance of the website and protect website from being attacked.

First party

30 minutes

__jda

joybuy.com

jd.com

This cookie lets us recognize you on all our websites. For example, it will transfer products info from detail page to shopping cart

First party

180 days

__jdb

joybuy.com
jd.com

This cookie lets us recognize you on all our websites. For example, it will transfer products info from detail page to shopping cart

First party

1 hour

__jdc

joybuy.com
jd.com

This cookie lets us recognize you on all our websites. For example, it will transfer products info from detail page to shopping cart

First party

Session

__cps

joybuy.com

Maintaining your session.

First party

1 year

_From

passport.joybuy.com

Maintaining your session.

First party

30 minutes

_Stime

passport.joybuy.com

Maintaining your session.

First party

Session

3AB9D23F7A4B3C9B

joybuy.com

Necessary for stable performance of the website and protect website from being attacked.

First party

1 year

crossLogin

joybuy.com

Maintaining your session.

First party

10 days

currencyList

m.joybuy.com

Currency list in system. Need this cookie for your currency setting on your check out

First party

1 year

dest_country

joybuy.com

m.joybuy.com

Maintaining your session.

First party

1 year

ept.ceshi5.com

joybuy.com

Maintaining your session.

First party

10 days

ept.m.locale

m.joybuy.com

Storing your language settings. Necessary for recognising the users’ language preference on mobile device.

First party

1 year

ept_username

p.joybuy.com

www.joybuy.com

my.joybuy.com

imsg.joybuy.com

cart.joybuy.com

h.joybuy.com

Temporarily save encrypted ept_username on your session (website visit). for example, which shopping cart is yours and whether you're logged in.

First party

30 days

eptCountry

joybuy.com

Storing your country information to recognise whether a product can be sold in user’s country or not.

First party

1 year

eptCur

joybuy.com

m.joybuy.com

Storing your currency settings as visitor. Need this cookie for your currency setting on your check out

First party

1 year

eptEmail

joybuy.com

Temporarily save encrypted Email on your session (website visit). for example, which shopping cart is yours and whether you're logged in.

First party

10 days

eptOpenId

joybuy.com

m.joybuy.com

Maintaining your session.

First party

1 year

ipLocation

joybuy.com

Maintaining your session.

First party

1 year

isBuyNow

joybuy.com

This cookie strictly necessary for purchasing items, without it, user cannot click on ‘Buy now’ button.

First party

1 year

locale

joybuy.com

m.joybuy.com

Storing your language settings. Necessary for recognising the users’ language preference.

First party

1 year

localtz

joybuy.com

Storing your local time to record your order time.

First party

1 month

loggedIn

joybuy.com

Maintaining your session.

First party

10 days

o2State

joybuy.com

www.jd.com

Storing visitor status information.

First party

1 year

pt_pin

m.joybuy.com

Temporarily save encrypted PIN on your session (website visit). for example, which shopping cart is yours and whether you're logged in.

First party

Session

reviewLanguage

m.joybuy.com

Storing your language settings. Necessary for recognising the users’ language preference on mobile device.

First party

Session

showAppTip

joybuy.com

m.joybuy.com

System Notification. Without this cookie, user cannot interact with our website. 

First party

Session

showbox

joybuy.com

System Notification. Without this cookie, user cannot interact with our website. 

First party

30 days

source

m.joybuy.com

Maintaining your session.

First party

1 month

TrackID

joybuy.com

Risk control in system. Necessary for stable performance of the website and protect website from being attacked

First party

1 year

googtrans

joybuy.com

Google translation plugin. Necessary for multiple language display on website

Third party – google

1 Month

curObj

m.joybuy.com

Maintaining your session.

First party

60 days

isDev

m.joybuy.com

Maintaining your session.

First party

1 year

jdm_ubs_key

joybuy.com

Maintaining your session.

First party

30 days

pwdt_id

m.joybuy.com

Temporarily save encrypted pwdt_id on your session (website visit). for example, this way you won't have to fill out a form again if you reload a page 

First party

1 year

refuse

m.joybuy.com

Maintaining your session.

First party

1 month

RT

joybuy.com

Maintaining your session.

First party

7 days

showPopTip

joybuy.com

System Notification. Without this cookie, user cannot interact with our website.

First party

Session

__jdv

joybuy.com
jd.com

Temporarily save information on your session (website visit). Make sure your account safety

First party

15 days

_gat_UA-32319173-4

my.joybuy.com

joybuy.com

imsg.joybuy.com

Maintaining your session.

First party

1 minute

__jdu

jd.com

Maintaining your session.

First party

180 days

_uetsid

joybuy.com

Maintaining your session.

First party

1 day

_uetvid

joybuy.com

Maintaining your session.

First party

390 hours

_gcl_au

joybuy.com

Maintaining your session.

First party

90 days

areaId

jd.com

Temporarily save area info on your session (website visit). Maintaining your session.

First party

10 days

ipLoc-djd

jd.com

Maintaining your session.

First party

10 days

_dc_gtm_UA-32319173-4

joybuy.com

h.joybuy.com

Maintaining your session.

First party

1 minute

eptIPCountry

joybuy.com

Maintaining your session.

First party

30 days

eptView

joybuy.com

Maintaining your session.

First party

1 year

ept_c_nc

joybuy.com

Cookie report controller. Necessary for stop reporting cookie when user switch off cookie

First party

1 year

ept_c_fn

joybuy.com

Cookie report controller. Necessary for stop reporting cookie when user switch off cookie

First party

1 year

ept_c_an

joybuy.com

Cookie report controller. Necessary for stop reporting cookie when user switch off cookie

First party

1 year

ept_c_ad

joybuy.com

Cookie report controller. Necessary for stop reporting cookie when user switch off cookie

First party

1 year

ept_c_s

joybuy.com

Cookie report controller. Necessary for stop reporting cookie when user switch off cookie

First party

1 year


·  Functionality Cookies – These are cookies we use to help improve our Website, its functionalities and content as well as personalising our Website based on your choices and preferences. 


Cookie name

Domain setting the cookie

Purpose

First-party or third-party cookie

Cookie retention period

pdtk

passport.joybuy

Maintaining your session.

First party

1 year


·  Advertising Cookies – These cookies perform analytics and generate statistics in relation to the Website’s use and traffic.


Cookie name

Domain setting the cookie

Purpose

First-party or third-party cookie

Cookie retention period

_ga

p.joybuy.com
my.joybuy.com
joybuy.com
imsg.joybuy.com
h.joybuy.com

Distinguishing users and calculating visitor, session and campaign data for our analytics reports.

Third party – google

2 days

_gid

p.joybuy.com
my.joybuy.com
joybuy.com
imsg.joybuy.com
h.joybuy.com

Distinguishing users and calculating visitor, session and campaign data for our analytics reports.

Third party – google

1 day

cjevent

joybuy.com
m.joybuy.com

Distinguishing users and calculating visitor, session and campaign data for our analytics reports.

First party

45 days


·  Advertising Cookies  these cookies carry out targeting activities to advertise products and services.


Cookie name

Domain setting the cookie

Purpose

First-party or third-party cookie

Cookie retention period

scarab.visitor

joybuy.com

Testing for analysis and advertising purpose. 

Third party – eemarsys

365 days

1P_JAR

google.com

Recording your visiting time for analysis purpose.

Third party – google

1 month

cdv

recommender.scarabresearch.com

Testing for analysis and advertising purpose. 

Third party –scarabresearch

365 days

xp

recommender.scarabresearch.com

Testing for analysis and advertising purpose.

Third party –scarabresearch

1 year

IDE

doubleclick.net

Distinguishing users and tracking you.

Third party –doubleclick

1 minute

NID

google.com

Tracking in order to customize advertising.

Third party – google

183 days

test_cookie

doubleclick.net

Testing for analysis and advertising purpose.

Third party-doubleclick

15 minutes

uid

criteo.com

Distinguishing users for advertising purposes.

Third party – criteo

390 days

MUID

bing.com

Tracking in order to customize advertising. 

Third party – bing

390 days

MR

bat.bing.com

Denoting your status as user for tracking you.

Third party – bing

390 days


Our legal basis for processing these cookies is:

·  Necessary Cookies: necessary for our legitimate interests. It is in our interests to be able to provide our Website to users with services they request to enable the operation of our Website.

·  Functionality, Analytics and Advertising Cookies: prior user consent.

We use both first party and third party cookies on our Website. First party cookies are set on your device by us through our Website (i.e. our domain is placing the cookie). Third party cookies are placed on your device by a third party (i.e. another domain is placing the cookie) when you browse our Website (e.g. a third party advertiser). We identify in the dropdowns above for each of the cookies we use whether it is first- or third- party.

Cookies can be either session cookies or persistent cookies. Session cookies are cookies which are deleted when you close your internet browser. Persistent cookies stay in place after you have closed your browser, for example a cookie which tracks whether you are a new or return visitor to the Website. Details on how long these cookies last for are set out in the dropdowns above.


4. How can you consent to cookies and manage your preferences?

We re only permitted to place and access some types of cookies on your device subject to your prior consent. As an exception, Necessary Cookies can be placed and accessed on your device without obtaining your consent for the reasons described above.

In order to set your preferences with respect to the cookies used on our Website, you can use our cookies preference tool displayed in the cookie banner appearing when you first access our Website. If you choose to modify your preferences at a later stage, please note that you can access our cookie preference tool at any time by clicking here.

If you want to block all cookies, you may be able to do this through the settings in your browser for each browser you use and each device you use to access the internet. Please note though that, if you set your browser to refuse all cookies, you may be prevented from using certain functionalities and features of our Website. The “Help” function within your web browser should tell you how to make these changes. Alternatively, www.allaboutcookies.org provides further information on how to do this and on how to delete cookies.


5. How can you contact us?

If you have any questions regarding how and why cookies are stored on your device when you use our Website, please feel free to contact us at any time at: contact@jd.com


6. Changes to this Policy

This document is a notice to you and not a contract between us. 

To provide you with better services and with the development of our business, this Policy will be updated from time to time. We will remind you of the updates by releasing an updated version on our Website. We also invite you to visit our Website to keep abreast of the latest version of the Policy.

For significant changes, we will also announce in a noticeable manner, explaining specific changes to the Policy in a manner including but not limited to emails, text messages, or special tips on the browsing page.

We will also archive the old version of this Policy for your review.


Still need help? Feel free to contact us. We will respond within 24 hours.