Profile
Once you enter the Joybuy App, you can change your personal information, including your favorite avatar, your nickname, gender and birthday.
Messages
View all the notifications, including customer service messages, order status, after-sales application status, etc.
Orders
View and track all your order history.
Returns
View the status and records of all returns & refunds.
Reviews
See items pending review and your past reviews.
Wishlist
View all items you have saved.
Buy it again
Quickly reorder from your past purchases.
Tailor your experience
Select your favourite categories to receive tailored recommendations.
Points & Mission
Check your points balance and history.
Coupons
View all your available and used vouchers.
Refer friends
Share your invitation code with your friends and get rewarded. Details can also be viewed via Invite a Friend to Get Rewarded
Address
Manage your address book.
Payment methods
Manage your payment methods, more available payment methods can be viewed with Payment, Invoice & Refund
24/7 live support
For our online service, telephone support, email support.
FAQs
Browse help articles and frequently asked questions.
Feedback
Report issues or share your shopping experience.
Country/Region&Language
To set your location and preferred language
Settings & Legal information
View or edit your account info (email and mobile number), personalisation settings, privacy preferences, and more.