Unpaid
It means that your order has not been paid yet. If you want to proceed it, please kindly confirm the payment. If the order is not paid within 60 minutes, then the system will cancel the order automatically.
In Progress - To ship
It means the order is paid and currently is waiting to be picked & packed at the warehouse. Your order will be shipped out shortly.
In Progress - Shipped
It means your order is on the way, and your order cannot be cancelled, read more with order cancellation
Delivered
It means your order has arrived at your delivery address. If you have not received your order, feel free to contact our service team.
Reviews
Once an order is completed, then feel free to share your shopping and product experience with other customers and with us.
Returns
For all your after-sales service records